Save this guide 📱

Put Veterans Knowledge Hub on your home screen

This guide runs in your web browser, so there's nothing to download from an app store and nothing to sign up for. In about 20 seconds you can add it to your phone's home screen, so it's one tap away next time you need it. It opens full screen, like an app.

Contents

Jump to your device

Each section works on its own. Pick the device in your hand.

1iPhone & Android phoneThe one most people use 2iPad & Android tabletAdd to Home Screen on a bigger screen 3Computer (Mac & Windows)Chrome, Edge and Safari 4What to expectWhat changes, and what doesn't 5Removing itTake it off any device in seconds 6TroubleshootingNo "Add to Home Screen", opens as a tab 7Quick referenceOne line per device

Phone 📲

iPhone & Android phone

Keep the guide in your pocket, ready for when you're on the phone to DVA, at an appointment or waiting on a claim.

iPhone browser with the Share icon circled in the address bar — 1Tap **Share**

iPhone share sheet with View More circled — 2Tap **View More**

iPhone share menu with Add to Home Screen circled — 3Tap **Add to Home Screen**

Add to Home Screen screen with the Add button circled — 4Tap **Add**

iPhone screenshots (Chrome). Safari looks very similar.

iPhone: Safari or Chrome

iPhone

Works in Safari, Chrome and Edge on iOS 16.4 and later

Open veteransknowledgehub.com.au.
Tap Share, the square with an arrow pointing up. Chrome: it's at the right of the address bar. Safari: it's in the bottom toolbar. On newer iPhones, tap ••• first, then Share.
Tap View More (or scroll down the list).
Tap Add to Home Screen.
Leave Open as Web App switched on, then tap Add in the top right.
Open Veterans Knowledge Hub from your home screen.

Can't see Add to Home Screen? Scroll to the bottom of the share list, tap Edit Actions… and switch it on.

Android phone: Chrome

Android

Samsung Internet, Edge and Brave work too

Open veteransknowledgehub.com.au in Chrome.
Tap the menu ⋮ at the top right.
Tap Add to Home screen (some phones say Install app).
If asked, choose Install, then tap Add to confirm.
Open it from your home screen or app drawer.

Samsung Internet: tap the menu ☰ → Add page to → Home screen.

↑ Back to contents

Tablet 📱

iPad & Android tablet

Handy for reading the longer guides or going through a claim with a family member.

iPad: Safari or Chrome

iPad

Open veteransknowledgehub.com.au.
Tap Share, the square with an arrow pointing up. On iPad it's near the top right of the screen.
Scroll down (or tap View More) and tap Add to Home Screen.
Check the name and tap Add.

Android tablet: Chrome

Android

Open veteransknowledgehub.com.au in Chrome.
Tap ⋮ → Add to Home screen or Install app.
Confirm, then open it from the home screen or app drawer.

↑ Back to contents

Computer 💻

Mac & Windows

On a computer it opens in its own clean window, with no tabs or address bar.

Chrome or Edge

Mac & Windows

Open veteransknowledgehub.com.au.
Chrome: click the install icon at the right of the address bar, or go to ⋮ → Cast, save and share → Install page as app…
Edge: click … → Apps → Install this site as an app
Click Install. Find it in your Start menu, Launchpad or Applications.

Mac: Safari

macOS Sonoma or later

Open veteransknowledgehub.com.au in Safari.
In the menu bar choose File → Add to Dock… (or click Share → Add to Dock).
Click Add, then open it from the Dock.

Firefox doesn't add websites as apps. Use a bookmark instead, or use Chrome, Edge or Safari.

↑ Back to contents

After you add it ✅

What to expect

📱Its own icon. The Veterans Knowledge Hub logo sits on your home screen next to your other apps.
⬜Full screen. It opens without the address bar and browser tabs, so there's more room for reading.
🧭Getting around. There's no browser back button in app mode. Use the menu ☰, the logo (it takes you home) and the links at the top of each page.
🔄Always up to date. It loads the latest version of the guide every time you open it. Nothing to update.
📶Needs a connection. Nothing is stored on your device, so you need mobile data or Wi-Fi to use it.
🔒Still free, still no sign-up. Adding it doesn't create an account or share anything about you.

↑ Back to contents

Removing it

How to remove it

Removing it only takes the icon away. You can always open the guide again in your browser.

iPhone / iPad

Press and hold the icon, then tap Remove App or Delete Bookmark.

Android

Press and hold the icon, then tap Uninstall or Remove.

Computer

Chrome: open chrome://apps. Edge: edge://apps. Find it and remove. Mac Safari: drag it out of the Dock.

↑ Back to contents

Help 🛠

Troubleshooting

iPhone or iPad: there's no "Add to Home Screen"

Tap View More or scroll to the bottom of the share list. If it still isn't there, tap Edit Actions… and switch on Add to Home Screen. Older iPhones (before iOS 16.4) can only do this from Safari.

It opens as a normal browser tab

On iPhone, Open as Web App was probably switched off. Remove the icon and add it again with that switch on.

The icon is a grey letter, not the logo

Your phone saved an older icon. Remove it and add it again.

Android: no "Add to Home screen" in the menu

Make sure you're in Chrome (or Samsung Internet), not an in-app browser such as Facebook's. If you opened the link from Facebook or Messenger, tap the menu (••• or ⋮) and choose Open in external browser (or Open in Chrome) first, then follow the steps above.

Something else

Tell us what phone and browser you're using on the feedback page and we'll update these steps.

↑ Back to contents

Cheat sheet

Quick reference

One line per device. Screenshot this and send it to a mate.

Device	Browser	How to add it
iPhone	Safari / Chrome	Share → View More → Add to Home Screen → Add
Android phone	Chrome	⋮ → Add to Home screen / Install app
iPad	Safari / Chrome	Share → Add to Home Screen → Add
Android tablet	Chrome	⋮ → Add to Home screen / Install app
Mac / Windows	Chrome / Edge	Install icon in the address bar, or menu → Install
Mac	Safari	File → Add to Dock

↑ Back to contents